Refund Policy

1. Who handles refunds

All purchases on this site are processed by Paddle as merchant of record. Refunds are governed by the Paddle Checkout Buyer Terms. You can request a refund by replying to your Paddle receipt email, or by contacting us — we'll take it to Paddle for you.

2. Our position

Guides are digital content delivered immediately after purchase. On top of whatever Paddle's terms give you: if you bought by mistake, the guide never unlocked in your app, or something else went wrong — email us at travelnerdsblog@gmail.com within 14 days of purchase and we'll make it right. We'd rather refund an unhappy purchase than keep the money.

When a purchase is refunded, access to that guide in the app is revoked.

3. Already bought in the app?

You don't need to buy again. Guides purchased inside the app on iOS or Android are already in your account. If you accidentally bought the same guide twice — once in the app and once here — email us and we'll refund the duplicate web purchase. Refunds of app store purchases themselves follow Apple's or Google's own refund processes.