Refund Policy
Last updated: August 20, 2026
1. Who handles refunds
All purchases on this site are processed by Paddle as merchant of record. Refunds are governed by the Paddle Checkout Buyer Terms. You can request a refund by replying to your Paddle receipt email, or by contacting us — we'll take it to Paddle for you.
2. Our refund policy
Guides are digital content, delivered to your app account immediately after purchase. Once a guide has been opened in the app, it counts as used — like a book you've already read. We don't offer refunds for guides that have been accessed, and we may check access records when reviewing a request.
You can request a full refund within 14 days of purchase if the guide has not been opened. And if something actually went wrong, we'll make it right regardless:
- you bought the wrong guide by mistake and haven't opened it;
- the guide never unlocked in your app;
- you were charged twice for the same purchase.
Email us at (enable JavaScript to see our email) with your receipt and we'll sort it out with Paddle. As merchant of record, Paddle makes the final decision on refund requests under their Buyer Terms. When a purchase is refunded, access to that guide in the app is revoked.
3. Already bought in the app?
You don't need to buy again. Guides purchased inside the app on iOS or Android are already in your account. If you accidentally bought the same guide twice — once in the app and once here — email us and we'll refund the duplicate web purchase. Refunds of app store purchases themselves follow Apple's or Google's own refund processes.